Data Recovery Help:
1.888.481.9501
 
 

 

 

 

Our Process
  Helpful & Informative
Customer Care
 
 


Providing Peace Of Mind

We value your business. When you contact our data recovery client care team by phone or email, you can feel confident that you are in the hands of seasoned professionals.

Our client care associates will help guide you through the data recovery process in terms you can understand. At Advanced Data Recovery you get the answers you need, when you need them.

 
  Fast, Secure & Confidential  
 

With more than 10 years of professional data recovery and engineering success behind us, you can feel secure that your data is in the hands of professionals. We take each project very seriously with secuirty and precision as our primary goals. Your media is held in the strictest of confidence and in many cases we don't even see the data we are recovering. We work at the hexadecimal level located below the operaing system. We work with the 1's and 0's. This gives us a distinct advantage over many of our competitors. Call us today and see how Advanced Data Recovery can help you.





Call Us Now: 1.888.481.9501



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  Data Recovery Process: Retrieving Your Lost Data
 

When you choose Advanced Data Recovery you get secure, reliable, and thorough data recovery services. When your media is received at our secure facility it will undergo a series of advanced tests and procedures to determine the root cause of your data loss problem.

Our proprietary tools and knowledge gives us a distinct advantage in the data recovery community. In fact, our success has led many of our competitors to cut enginnering costs by sending their disks and tapes to our laboratory for analysis. Here is an overview of what you can expect from our data recovery services.

Step 1: Media is Received, Securely Tagged and Placed In Priority Sequence

  • Once we have received your media it will be logged into our system and securely tagged for evaluation. A project identification and sequence number will be assigned, as well as your client care representative. You will be contacted to confirm that your media has been received and your client care reprensentative will update you on the status of your project. Feel free to discuss any questions or concerns that you may have concerning your media with your client care representative at any time.
Step 2: Damaged Media Undergoes A Risk-free Data Recovery Evaluation
  • Once your media has been tagged and secured in our laboratory facility it will then undergo a thorough recovery assessment to determine the exact problem(s) associated with your project and the estimated cost for a full recovery to occur. To ensure that the integrity of your media is maintained at all times, we DO NOT work on the original media that you send in to us. Your data is first mirrored onto a new physical medium prior to full analysis. Again, we never work off your original media.

    Our data recovery expertise is unmatched for this phase of the recovery. Each project that is received undergoes this vigorous testing and analysis to ensure that no stone is left unturned. Even our competitors understand our value and recovery expertise in this area. They will often send in to us for a proper estimate.

    The full evaluation and analysis will take approximately 4-6 hours from the time our data recovery team receives your media.
Step 3: The Full Data Recovery Process Begins: Pending Client Approval
  • Once the evaluation phase has been completed and a proper estimate given, we await client approval prior to going ahead with the full recovery. Once we have secured the permission from the client to proceed with the recovery at our quoted price, your media is then immediately placed in priority sequence for recovery.

    Our data recovery engineers then go to work to recover your mission critical data using proprietary tools and expertise. Working at the hexadecimal level gives us the ability to work on any operating system or media platform, free of the restraints of an operating system or independent media platform. We work with ones and zeros of your media.

    For the client, this degree of precision means that you are able to get your data recovered faster and without potential tampering of specific files or folders. Your data remains secure and intact at all times. We do not run software programs or any other potentially harmful algorithms that could worsen your problem like most of our competition. We work at the lowest and most secure level at all times. We have the expert staff and expertise to allow us to do this. That is why many of our competitors also choose Advanced Data Recovery when their staff have failed.

    It is because of our investment in skill and expertise that has given us an unique advantage over many of our competitors and given us one of the highest rates of data recovery success in the industry for more than a decade.
Step 4: Payment Secured and Your Recovered Data Is Returned.
  • Data recovery is usualy accomplished within 48 hours of receiving client approval. For servers, raid systems, and tapes the recovery process could be longer. Your client care representaive will go over the timeline with you should this be the case prior to receiving your approval. Once your data has been recovered you will then be asked to make payment in the manner of your choosing. We accept numerous forms of payment which you can discuss with your assigned client care representive.

    Once payment is received your data wil be returned to you on the medium of your choosing. In most cases, data will be returned on tapes or CDs, however other arrangements can be made depending on the needs of the client. Instructions on how to access your recovered data will be included in your returned package.
If you have any questions please call us at: 1.888.481.9501 or visit our contact page..

Good luck and we thank you for choosing Advanced Data Recovery.

 
  ©2003 Advanced Data Recovery, Inc.